Обратно към Кариери

IT User Support - expert

11 January 2024

Groupama in Bulgaria is an Insurance company, part of Groupama Assurances Mutuelles (former Groupama S.A.):

  • Ranking on the French market: № 1st – Individual health insurer and Agricultural insurer; 
  • № 2nd – Home insurer; № 3rd – Individual protection; № 4th - Motor insurer;
  • 12 million members and customers 
  • 32 000 employees
  • International presence: in 10 countries in Europe, Asia and Africa.
Locally Groupama is an exclusive partner of DSK Bank, under the signed long-term Agreement in the field of payment protection insurance, property and motor insurance. 
For our IT department, we are looking for a supportive IT User Support - expert.

Main responsibilities:

  • Provide assistance to company employees by identifying, analysing, and solving both software and hardware problems.
  • Administer the IT environment (e.g. user account administration, software installation, inventory management).
  • Monitors inventory of information assets, prepares preventive proposals for their regular and timely replacement.

The Successful candidate requirements:

  • 0-3 years of experience in support of IT Systems. 
  • Bachelor degree.
  • Good knowledge in Windows Operating systems.
  • Experience in the administration of Microsoft Windows Server, Active Directory, Office365
  • Basic knowledge in Windows Server and Microsoft active directory services.
  • Well-organized, adaptability, flexible, customer focus, ability to work under pressure and high professional ethics.
  • Excellent analytical and problem solving skills.
  • Working level of English.
  • Active driver, B category.

 Considered advantages:

  • Knowledge or previous experience in financial and insurance operations.
  • Knowledge in Linux systems.
  • Networking basics:

The company offers:

  • Competitive salary and bonus scheme.
  • Home-office policy.
  • Additional health insurance and Mobile phone plan.
  • Additional social benefits after the trial period expires - transportation and food expenses, flexible working week 4.5 working days once a month, 1 additional day of paid annual leave - birthday bonus.
  • Co-operative and friendly team of young professionals.
  • Team buildings.
  • Comfortable and nice working environment meeting international standards.
  • Career and development opportunities in a challenging and prospective area.
If our offer is interesting for you and you feel that you meet the above requirements, please apply by sending your CV. 
Only short-listed candidates will be invited for interview.
All applications will be treated with strict confidentiality under the provisions of the Law for Protection of Personal Data.


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