Making a Claim

Learn how to file a claim

Steps for a Loss or Claim by Insurance Type

Motor Hull Insurance Claims

Property insurance claims

Making a claim for Travel Assistance

Filing Claims for Groupama Vita Health Insurance

Other Insurance Claims

For insurance events in the Accidents, Life Insurance, Miscellaneous Financial Losses, Cargo, Public Liability, and other segments:

In case of an insurance event, please call 0700 123 32 as soon as possible. Payment of insurance compensation is processed within 15 days from the submission of all necessary documents.

Call us

Documents

Claim Settlement Rules

How to report a claim?

If an insurance event occurs, you should contact the insurance company as quickly as possible. For policies in sectors like Travel and Health, we also offer 24/7 assistance through an Assistance Company.

For some of our insurance policies, you can file a claim entirely online through the MyGroupama Client Portal.