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My apartment is insured with Groupama. Neighbors set fire to the chimney, and its insulation melted in my apartment, requiring serious wall repairs. They paid for everything, covering all my expenses – materials and labor, exactly as my contractor described it. This included the area, all processes, and painting. It was fast, fair, precise, without endless questions or delays! With a remote inspection and no problems at all.

I want to thank the team responsible for Groupama's supplementary health insurance service for their quick and professional response! I sincerely recommend them to everyone!

Words cannot express my immense gratitude for what you did for me. Groupama is the institution that instilled trust and hope for life in me. I wish you to continue creating a sense of security and peace, both through your human approach to clients and your operations.

I have a "Prestige" casco insurance policy. I recently reported a claim and want to express my gratitude to Groupama and your staff who handled my case, for their precise and accurate service, quick response, and the information provided. This is a European standard of service that should be admired and set as an example! I am extremely satisfied with your services and intend to continue being your client in the future, as well as recommend the company to my acquaintances and friends. Thank you very much for your excellent service!

Even if you live well... sometimes you get flooded. And that's when Groupama steps in. I didn't expect it to be so easy and hassle-free. Their team did a video inspection, acknowledged all the damages, and paid them super quickly. I spoke with Svetlyo, who told me - "Don't worry, Simo! We can't compensate you for the stress and inconvenience of such an event, but we'll take care of everything else." And they certainly did.

I would like to express my sincere gratitude to your team of employees who, in a short timeframe, managed to organize and conduct an online inspection of my car, ensuring that the insurance policy could come into effect on time. Thank you for your professional and human approach, and congratulations to Groupama for providing an exceptionally high-quality insurance service and for the successful selection and training of your staff!

I would like to express my most sincere and profound gratitude to your company's employees for the precise, accurate, and exceptionally competent service I received. Within 1 hour, I received information regarding a very important matter for me. I express my sincere gratitude for the attitude and understanding shown towards my problem.

I have to say the level of service I have experienced with Groupama Bulgaria since my car accident has been immense. I think I have never seen such level of professionalism as well as genuine care. I can only say that you have gained a customer for life and I will make sure to recommend warmly to all my contacts Groupama in Bulgaria!

I recently filed a claim and was very satisfied with the service.

Thank you for the quick response and for reimbursing our expenses. We are satisfied and will continue to choose Groupama Insurance as our main insurance partner in the future.

I had a minor parking damage due to another driver's poor parking, leaving marks on my car. I reported the damage promptly. I was served extremely quickly, courteously, professionally, and precisely. We successfully completed the entire process by documenting the repaired damage. It's rare for me to receive such service in Bulgaria. That's why I decided to express my satisfaction and gratitude to the entire company and especially to all the specific people who served me. I want to extend my sincere and heartfelt thanks to them.